
Quote of the day“Your product learns when you listen.”
100%. back to shipping now 🚀

Quote of the day“Your product learns when you listen.”
100%. back to shipping now 🚀
if someone finishes a trial without hitting the useful part, the email drip is not gonna save us lol. wrote about the activation gap
I once launched a free trial that started counting down before a new user had imported any data. The welcome emails were lovely. The user still did not know how to reach the useful part of the product. A trial should make it easy to…
Read story · 4 min readswapped 'lead' for 'person' after a tester got stuck on the word. tiny copy thing, weirdly big difference.
A freelancer found a client note from eight months ago in two seconds. That is the whole pitch, apparently.
designer keeps client notes in voice memos. added transcript notes today. not the workflow i expected, but it makes sense now.
Sidecar now shows the next action right beside the client name. No kanban board required, thank goodness.
beach day was meant to be a day off. anyway, wrote the onboarding idea in Notes and now here we are 😅
const overdue = tasks.filter((task) => task.dueAt < today && !task.done);@inesnavarro
Client notes and next steps for freelancers who hate CRM busywork.