i used to think churn meant i needed another discount email. turns out ppl were leaving before the product did the thing they signed up for 🙃 new post up
care history is live. Miso's review: 4 naps, 0 comments. tough crowd but he seems fine with it.
When a customer canceled, my first instinct was to send a discount. It felt like I was doing something. Sometimes they came back for a month and left again because the product still hadn't helped them finish the task they signed up for…
Read story · 4 min readThree people asked for a vacation mode so their plants do not get a sad notification while they're away. Building it.
Mossboard said 'water now' during a rainstorm. Miso sat on my phone until i dismissed it. the QA team has spoken.
Added a light note for each plant. The fern gets the north window, the basil gets whatever sun it can steal.
What is the hardest plant to keep alive?
Mossboard's plant list is less cluttered now, and Miso has inspected the terracotta planter twice.
@misoandmvp
Plant QA at Mossboard. Mostly naps, occasionally catches a layout bug.